Financial Policies

Committed to providing you with the best possible care, and we are pleased to discuss our professional fees with you at any time. Your clear understanding of our Financial Policy is important to our professional relationship. Please ask if you have any questions about our fees, this policy, or your responsibility.

  • Payment is due at the time of service. We accept insurance payment  for their portion of the fee and will do our best to give an estimate of the patient portion.
  • We accept cash, checks, and most major credit cards.
  • A 10% courtesy allowance will be given to senior citizens (65 or over). Senior Citizens who have an extensive treatment plan will receive the 10% courtesy with a 1/2 down payment and scheduled monthly payments arranged with our financial secretary.
  • There is a 1.5% monthly finance charge on balances over 60 days if formal monthly payment arrangements have not been made. Payment arrangements are set up with our financial secretary and due the 20th of each month. If a payment is missed, the payment arrangement becomes void and a finance charge is applied to the remaining unpaid balance.

Dental Insurance

lnsurance is a contract between you and your insurance company. We are not a party to the contract. We file the insurance claims as a courtesy to our patients. We will not become involved in disputes between you and your insurance regarding deductibles, co-payments, covered charges, secondary insurance, "usual & customary" charges, etc., other than to supply factual information. You are responsible for the timely payment of your account. if your insurance has not paid within 45 days, you have 15 days to pay the balance. A finance charge will be added to any account over 60 days. Go to the attached link for a list of participating insurance companies. 

Insurance Companies We Participate With:

  • Ameritas
  • FEB Blue Dental
  • Sunlife Financial
  • Coresource (some plans)
  • Humana Discount Plan
  • Dominion PPO
  • Aetna
  • Guardian
  • MetLife
  • Benefit Administrator (BAI)
  • United Concordia (UCCI)
  • Traditional/Flex/Preferred
  • Delta
  • United Healthcare
  • Freedom Blue(UCCI)
  • GEHA/Connection
  • UPMC Dental Advantage

Retirees Insurance Options

  • AARP(Delta)
  • Aflac
  • Freedom Blue
  • UPMC for Life
  • Humana
  • Security Blue

Treatments Requiring Arrangements

Care Credit is a credit card with no annual fees. You can use it for all your dental care payments including the cost of treatments not covered by insurance and payments for deductibles, co-payments, or cosmetic treatment. The application is simple to complete. If you are interested, ask for an application or go to their website at

Treatment plans involving a lab fee (crowns, partials, dentures) require that the patient pay 1/2 of the total estimated fee at starting date and balance at the placement date. Finance charges will be added to any balance over 60 days.

Separated and Divorced Accounts

Whichever parent brings the child in is responsible.

Missed Appointments

If you are unable to keep an appointment kindly give 24-hour notice otherwise a charge may be made for the time reserved.